Shipping Policy

Last Updated: 15 October 2025

Welcome to Queen Leather, your trusted destination for premium leather jackets, handmade leather bags, and luxury leather accessories.
We take pride in providing fast, secure, and free shipping on all orders across the United States.

1. Overview

At Queen Leather, we prioritize quick and reliable delivery for every customer.

  • Free Shipping: Available on all orders, nationwide.

  • Currency: All prices are listed in USD.

  • No Membership Fees: Shop freely — no subscriptions or hidden costs.

Our goal is to make your leather shopping experience as smooth and worry-free as possible.

2. Order Cut-Off, Handling & Transit Times

  • Order Cut-Off Time: 8:00 AM ET (Monday–Friday)

  • Handling Time: 0–1 business days

  • Transit Time: 2–3 business days (excluding weekends and holidays)

Once your order is processed, you’ll receive a tracking number via email or SMS so you can monitor your shipment in real time.

3. Carriers & Delivery Terms

We work exclusively with trusted, high-quality carriers to ensure your leather jackets and accessories arrive safely and on time:

  • DHL

  • UPS

  • USPS

All deliveries are made Monday through Friday. Please allow extra time during peak holiday seasons or extreme weather conditions.

4. Change of Address

If you need to modify your shipping address after placing an order, please contact us within 24 hours of purchase.
Once the package has been dispatched, we cannot change the delivery address.

📧 Email: support@queenleather.com
📞 Phone: +1 (307) 400 8302

5. Order Cancellations

You may cancel your order any time before dispatch by contacting our support team.
Once your order has shipped, please refer to our Refund & Returns Policy to initiate a return or exchange.

6. Damaged or Lost Parcels

We take great care in packaging your leather products, but in rare cases, damage may occur during transit.

If your parcel arrives damaged, please:

  1. Reject the delivery if possible, and notify the courier.

  2. Contact us immediately at support@queenleather.com for assistance.

If your order appears lost or undelivered after tracking updates, reach out to us, and we’ll investigate with the carrier promptly.

7. International Shipping

Currently, Queen Leather ships exclusively within the United States.
If you’re an international customer interested in our leather collections, please contact us — we may be able to arrange a custom order or provide international options in the future.

8. Contact Us

For any questions or shipping-related concerns, please contact us — we’re always happy to help.

Trade Name: Queen Leather
Email: support@queenleather.com
Phone: +1 (307) 400 8302
Business Hours: 9:00 am – 4:00 pm
Support: 24/7 via Live Chat & WhatsApp
Address: 525 Randall Ave Ste 100 PMB 1217, Cheyenne, WY 82001, United States