Privacy Policy

Last Updated: 15 October 2025

Welcome to Queen Leather, your trusted source for premium leather jackets and handcrafted leather goods.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from queenleather.com (the “Site”).

At Queen Leather USA, we value your privacy and are committed to providing a safe, transparent, and secure online shopping experience.

1. Collecting Personal Information

When you visit our leather store online, we collect information to improve your browsing and buying experience.
This includes device data, browsing activity, and details you provide during checkout or when contacting support.

“Personal Information” means any information that can identify you, such as your name, address, or payment details.

1.1 Device Information

Purpose: To display, optimize, and improve the performance of our leather eCommerce website.
Source: Automatically collected using cookies, log files, tags, pixels, or web beacons.
Shared With: WooCommerce (our eCommerce platform provider).
Data Collected:

  • Browser type/version

  • IP address & time zone

  • Cookie data

  • Pages/products viewed (e.g., leather jackets, bags, wallets)

  • Search terms

  • Website interaction metrics

1.2 Order Information

Purpose: To process and fulfill your leather product orders, handle payments, arrange shipping, and send confirmations.
Source: Provided directly by you during checkout.
Shared With: WooCommerce and trusted payment processors.
Data Collected:

  • Full name

  • Billing & shipping address

  • Payment details (credit/debit card)

  • Email address

  • Phone number

1.3 Customer Support Information

Purpose: To provide personalized customer service and respond to inquiries about leather products, returns, or custom orders.
Source: Direct communication via email, live chat, or WhatsApp.
Shared With: Same as Device Information.
Data Collected: Cookies, logs, chat records, web beacons, tags, pixels.

2. Minors

We do not knowingly collect data from anyone under the age of 18.
If a minor has submitted information, please contact support@queenleather.com for immediate removal.

3. Sharing Personal Information

Your privacy matters. We share your information only with trusted partners such as:

  • WooCommerce (for order processing)

  • Shipping carriers (to deliver your products)

  • Analytics providers (to improve our website)

We may also share data if required by law, to comply with regulations, or to protect our business rights.

4. Behavioral Advertising

We use your information to show you relevant ads and promotions about our leather jackets, bags, and accessories.

We partner with:

  • Google Analytics – for traffic insights (Privacy Policy | Opt-out)

  • Facebook, Google, and Bing Ads – for remarketing campaigns

Opt-out of personalized advertising:

5. Using Personal Information

Your Personal Information helps us:

  • Process orders securely

  • Ship leather jackets and accessories worldwide

  • Communicate about new collections, promotions, and offers

  • Improve our website and marketing

We ensure your customer information security through encrypted transactions and secure data storage.

6. Lawful Basis (GDPR)

For visitors from the European Economic Area (EEA), we process your Personal Information under the following bases:

  • Your consent

  • Contract performance (e.g., fulfilling leather product orders)

  • Legal compliance

  • Legitimate business interests

7. Data Retention

We retain your data as long as necessary to fulfill orders and comply with legal obligations.
You can request deletion at any time by contacting us.

8. Automated Decision-Making

Our eCommerce system may perform limited fraud checks using IP addresses or blacklists.
These decisions do not have a significant legal effect on you.

9. Your Rights (GDPR & CCPA)

EEA Residents

You can:

  • Access your data

  • Request corrections or updates

  • Ask for data deletion or transfer

California Residents

Under the CCPA, you can:

  • Request to know what data we collect

  • Request corrections or deletion

  • Appoint an authorized agent to submit a privacy request

To exercise any rights, email us at support@queenleather.com.

10. Cookies

Our Site uses cookies to enhance your leather shopping experience.

10.1 Necessary Cookies

Name Function Duration
_ab Admin access 2 years
_secure_session_id Store navigation 24 hours
_tracking_consent Privacy preferences 1 year

10.2 Reporting & Analytics Cookies

Name Function Duration
_landing_page Track landing pages 2 weeks
_orig_referrer Track referrals 2 weeks

You can manage or disable cookies through your browser. Learn more at AllAboutCookies.org.

11. Do Not Track

Currently, Queen Leather does not alter its data collection practices in response to “Do Not Track” signals, as there is no consistent industry standard.

12. Updates to This Policy

We may update this Privacy Policy for Queen Leather periodically to reflect business changes, new legal requirements, or updates in technology.
Please review this page regularly.

13. Complaints

If you are unhappy with how we manage your Personal Information, contact us directly. You may also file a complaint with your local data protection authority.

Contact Information

Trade Name: Queen Leather
Website: www.queenleather.com
Phone: +1 (307) 400 8302
Email: support@queenleather.com
Business Hours: 9:00 am – 4:00 pm
Support: 24/7 via Live Chat & WhatsApp
Address: 525 Randall Ave Ste 100 PMB 1217, Cheyenne, WY 82001, United States